Nguyen Pho & Grill - Inspection Report
Address:500 Grand Blvd Kansas City MO 64106
Establishment Type:Restaurant/Deli
Phone No.:(816) 929-0626

Inspection details
Inspection Date03 August, 2016
Inspection TypeRoutine
Critical Violations9
Non-critical Violations5

Violation Details
Regulation Code
Reference
Violation & Comments
3-302.11
Separation, Packaging & Segregation - Food was not protected from cross contamination according to the Food Code.
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Raw meats stored above ready-to-eat items in small make table. Discussed with person in charge.
3-501.16
Cold Holding - Potentially hazardous cold food was not maintained at temperatures in accordance with the Food Code.
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Numerous items on counters without active temperature control or active preparation holding above 41F. Removed to coolers. See temp log.
3-501.14
Cooling - Cooked potentially hazardous food was not cooled in accordance with the Food Code.
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Noodles in wrapped plastic container inside make table reach-in, prepared over 3 hours ago, holding above 70F. See temp log. Employee chose to discard. Rice in make table cooked day prior holding above 41F. Discarded. Discussed cooling handout with person in charge.
5-205.11
Using a Handwashing facility - A handwashing facility is not maintained so that it is accessible at all times for employee use; is being used for purposes other than handwashing or is not being used in accordance with manufacturer's instructions
Corrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Blender stored in front line hand sink. Removed.
4-601.11
Food Contact Clean to Sight and Touch - Equipment food-contact surfaces and utensils was not clean to sight and touch.
CRITICALComply by : Aug 06, 2016
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Bulk containers with dry foods throughout with build-up on exteriors, lids, interiors.
2-103.11
Person In Charge Duties - The person in charge did not ensure that the requirements of section 2.103.11 of the Food code were being met.
Corrected On Site
RECOMMENDED RESOLUTION: (F) Employees are properly cooking potentially hazardous food, being particularly careful in cooking those foods known to cause severe foodborne illness and death, such as eggs and comminuted meats, through daily oversight of the Employees' routine monitoring of the cooking temperatures using appropriate temperature measuring devices properly scaled and calibrated as specified under § 4-203.11 and ¶ 4-502.11(B); (G) Employees are using proper methods to rapidly cool potentially hazardous foods that are not held hot or are not for consumption within 4 hours, through daily oversight of the Employees' routine monitoring of food temperatures during cooling; (I) Employees are properly sanitizing cleaned multiuse equipment and utensils before they are reused, through routine monitoring of solution temperature and exposure time for hot water sanitizing, and chemical concentration, pH, temperature, and exposure time for chemical sanitizing;
OBSERVATIONS & CORRECTIVE ACTIONS: Establishment not operating in a manner that conforms to the Code. Discussed handouts, answered questions, provided additional eduction with person in charge.
2-301.14
When to Wash - Food Employees did not clean their hands and exposed portions of their arms according to Food Code guidelines
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Employee did not wash hands and change gloves after rinsing dirty dishes and before returning to food service. Instructed employee to wash hands and change gloves.
3-401.11
Cooking Raw Animal Foods - Raw animal foods such as eggs, fish, meat, poultry, and foods containing these raw animal foods, are not cooked to heat all parts of the food to a temperature and for a time that complies with the Food Code
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Fried chicken on plate to be served between 80-100F. Instructed employee to continue cooking. Employee cooked to 165F.
4-101.11
Utensils/food-contact surfaces not made of safe, durable, smooth materials*
CRITICALComply by : Aug 06, 2016
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Food containers, lids, with cracks, melt damage throughout. Discussed with person in charge.
4-601.11
Equipment not maintained free of encrusted grease/soil deposits
Comply by : Nov 01, 2016
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Heavy build-up on lids of all deep freezers.
6-301.12
Hand Drying Provision - Each handwashing lavatory or group of adjacent lavatories is not provided with Individual, disposable towels; a continuous towel system that supplies the user with a clean towel; or a heated-air hand drying device.
Corrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Paper towels not provided at warewash hand sink. Person in charge provided.
4-703.11
Hot Water and Chemical - After being cleaned, equipment food-contact surfaces and utensils are not sanitized in accordance with the Food Code.
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Chlorine dish machine at 0ppm. Maintenance on-site during inspection and dish machine reached proper concentration.
3-304.11
Food Contact with Equipment & Utensils - Food was allowed to contact surfaces of equipment and utensils that are not cleaned as specified according to the Food Code.
CRITICALCorrected On Site
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Greens wrapped in newspaper in walk-in cooler. Discarded. Noodles stored in non food-grade trash bags. Discarded.
4-302.12
Food thermometers are not provided and/or are not accessible; Appropriate thermometer for measuring thin foods are not provided
Comply by : Nov 01, 2016
RECOMMENDED RESOLUTION:
OBSERVATIONS & CORRECTIVE ACTIONS: Thermometer not provided for verifying cooking temperatures.